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Welcome to The Perfume Society website. These Terms & Conditions govern your account, use and all purchases via The Perfume Society and Perfume Discovery Ltd., who provide services to the site. Use of this website and the services and products available through the website (collectively called ‘The Services’) are subject to the following terms, conditions and noticeds (the ‘Terms & Conditions’). By using the website and accessing our services, you agree to all the terms, which may be updated by us from time to time. You should check this page regularly to take notice of any changes we have made to the Terms & Conditions.
Your right to visit the site
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.
Links to other websites
Our website may contain links to other websites and blogs of interest. However, once you have used these links to leave our site, please note that we do not have any control over that other website. We therefore cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and these sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Descriptions of fragrances
This site contains descriptions of fragrances. We recommend always that fragrance is experienced on an individual’s skin before a purchase is made, and we take no responsibility for any fragrance purchase that you are not happy with. This includes recommendations made by FR.eD, our ‘virtual fragrance advisor’; FR.eD’s suggestions do not replace trying a fragrance on the skin and making up your mind, before purchase.
Please note: we only link to approved sites; however, we cannot be responsible for any financial loss due to a third party site failing to deliver goods, or delivering those which do not meet the subscription.
Perfume is potentially allergenic. All samples contained within our Fragrance Education Discovery Boxes contain allergy information on their packaging. We cannot be held responsible for any allergies or sensitivity or injury arising from the use of fragrances provided by The Perfume Society. We do not recommend the wearing of perfumes of any kind in direct sunlight.
We organise regular events for The Perfume Society. We reserve the right to cancel events due to lack of bookings or force majeure, and cannot be held responsible for any travel expenses incurred in case of cancellation. We will always endeavour to contact attendees in the event of cancellation, but cannot offer any additional compensation over and above the refund of the ticket price.
Please be aware that fragrance is a flammable material. Always keep perfume bottles and samples well away from any naked flame. We cannot be held responsible for any fire resulting from products we have supplied.
At the moment we can only ship within the United Kingdom; we do not ship to The Channel Islands.
• You must be at least 18 years old to become a subscriber to The Perfume Society.
• Only one subscription is allowed per person.
• You must not: impersonate or try to impersonate another person; disclose your password to anyone else; use anyone else’s account; or allow anyone else to use your account.
TERMS OF SALE – SAMPLES, SALES AND SHOPPING
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
In order to contract with The Perfume Society you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us or be in possession of a valid Paypal account. The Perfume Society retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.perfumesociety.org or may in some cases be a third party. Where a contract is made with a third party www.perfumesociety.org is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit, debit card or Paypal account used to place your order and that there are sufficient funds to cover the cost of the goods.
Each sample that is available on the www.perfumesociety.org website is posted with full consent of the brand owner or the distributing company in the UK. We have been granted distribution rights of these samples by the brands or distributors that provide them to us.
We’re (still) small, so orders are dispatched once a week. In general, you’ll receive your order within a week of placing it – but please bear with us: in some cases (depending on the day of the week you ordered), it can be up to 10 days. Your patience is truly appreciated.
Please review our Returns Policy, which applies to products purchased from us. In addition to your 90-day returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of how to exercise it are provided in the Returns Policy.
You may cancel your subscription to the Society within 30 days, provided you return your Perfume Discovery Fragrance Education box unopened and in its original packaging. You will be responsible for the cost of returning your joining gift to us. Annual subscriptions will be renewed automatically but we will always e-mail you to inform you of the renewal. You may cancel at any point within the year, and your subscription will not be renewed. Please use the form at the top of this section to contact us and to cancel a subscription.
While we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
All prices are generally inclusive of VAT and delivery costs; if delivery charges are over and above the price of purchase, such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Cancellations/change to order
Do not assume a cancellation or change of ANY order you have made with The Perfume Society, whether pursuant to a scheduled program or not, has been effected until you receive a confirmation from www.perfumesociety.org via email or the website. As stated above, you will be responsible for, and your credit card may be charged for, the payment of all fees associated with orders already processed or shipped before your cancellation/change request was received.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
When ordering a box which is an association partnership such as a single fragrance brand or perfume house, you are agreeing to be contacted by them.
Availability of product samples
Products are available on a first come, first served basis.
Fragrance Education Discovery Boxes are processed through a batch handling mechanism and at the time of order placement we cannot guarantee an exact dispatch and delivery time. Through our dispatch partners Latest in Beauty, The Perfume will make every effort to deliver the boxes as soon as possible.
The Perfume Society does not sell products for purchase by children. If you are under 18, you may use www.perfumesociety.org only with the involvement of a parent or guardian.
When you visit www.perfumesociety.org or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.perfumesociety.org and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.perfumesociety.org’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to our site
You may e-mail friends links to our site or to specific pages within it; you may link to www.perfumesociety.org from within another site or blog; if you would like permission to use any imagery, text or logos, however, please e-mail us using the contact form at the bottom of this section; we have the right to refuse permission. We reserve the right to withdraw linking permission without notice. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page.
You agree to indemnify, defend and hold harmless The Perfume Society or Perfume Discovery Ltd., their directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of the Terms & Conditions.
www.perfumesociety.org shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms & Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms & Conditions will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments by contacting us via the details at the end of this page. See ‘Customer Service’ for more information.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
The above Terms & Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and The Perfume Society. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of The Perfume Society.
VIP SUBSCRIPTION AUTO-RENEWAL POLICY
Perfume Society VIP Subscriptions are for a pre-paid 12-month subscription term. Your subscription will automatically renew at the end of each subscription term for another 12-month term. You agree that we may automatically renew your subscription and charge your account on the one year anniversary of your last subscription date (the “Renewal Date”), unless you cancel your subscription before the Renewal Date. The Perfume Society will automatically renew your subscription each year on the Renewal Date until you cancel your subscription or we no longer offer the subscription service.
Notice of Automatic Renewal
You will receive an email notice prior to the Renewal Date. All notices regarding your subscription will be sent to your last email of record. To cancel your subscription without your account being charged for the next term, you must do so before the Renewal Date. Please keep a record of when your subscription term ends and the next Renewal Date. You are responsible for timely cancelling your subscription regardless of whether you receive any notice from us.
Payment and Price
The renewal payment is due on the Renewal Date and will automatically be charged to the same credit card that you used for the original subscription or the most recent renewal. Please notify The Perfume Customer Service at 0207 297 2022 before the Renewal Date of any changes to your email, account or billing information. The renewal price will be the same price as for the prior 12-month subscription term unless The Perfume Society gives you advance notice of a price change. You will also receive a notice if there are any changes to the subscription service terms.
We will refund your initial subscription or renewal payment provided that you cancel your subscription during the 30-day period following the initial subscription date or the Renewal Date, as applicable. After the end of the applicable 30-day refund period, your 12-month subscription payment is non-refundable.
How to Cancel Automatic Renewal
You must contact The Perfume Society Customer Service at 0207 297 2022 cancel your subscription. If you cancel within 30 days after the initial subscription date or the Renewal Date, your cancellation will be effective immediately. Otherwise, your cancellation will be effective at the end of the then-current 12-month subscription term for which you have already paid.
The Perfume Society is a Company Limited by Guarantee.
Our VAT registration number is: 185 5782 61.
The Perfume Society
c/o 106 High Street, Hastings, East Sussex, TN34 3ES
Tel: (+44) 7748 653288
Please use the form below to contact us: