We’d love to hear from you with comments and suggestions for the site, as well as any issues you may be having navigating it, or details of anything that’s not working as well as we’d like it to!


If you are enquiring about an order you have placed please e-mail us here with your order number, name and email address. We will get back to you as quickly as we can.

Please note that our standard shipping is 5 working days and we can share tracking information with you on request.

You can also call our office from 9:30 – 17.30 Monday to Friday, on:

01737 222563

We’ll be happy to help – and if we’re not there in person for any reason (probably out at launches!), we’ll respond immediately when we get back.


Please do also get in touch (e-mail us here) about fragrance launches or to find out how you can partner up with The Perfume Society in all sorts of exciting ways. We’d love to chat!

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